Privacy Policy
At Ultraprosystem, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices in detail.
Last updated: March 15, 2025
Information We Collect
We collect information you provide directly to us when using our budget calendar planning services. This includes personal details necessary for account creation, financial planning preferences, and communication purposes.
Personal Information
- Name, email address, and phone number
- Billing address and payment information
- Financial goals and budget preferences
- Communication preferences and feedback
Automatically Collected Data
When you visit our website or use our services, we automatically collect certain technical information including IP addresses, browser type, device information, and usage patterns. This helps us improve our services and ensure optimal performance.
Australian Privacy Act Compliance: Our data collection practices fully comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles. We only collect information that's reasonably necessary for our business functions.
Financial Planning Data
For our budget calendar planning services, we may collect information about your income ranges, expense categories, savings goals, and financial preferences. This data helps us customize our planning tools to your specific needs and circumstances.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Service provision and communication | Duration of service + 7 years |
| Budget Preferences | Personalised planning tools | Duration of service + 3 years |
| Usage Analytics | Service improvement | 24 months |
How We Use Your Information
We use collected information primarily to provide and improve our budget calendar planning services. Your data helps us deliver personalised financial planning tools and maintain effective communication with you.
Service Provision
- Creating and maintaining your account
- Processing payments and managing subscriptions
- Providing personalised budget planning recommendations
- Sending service-related notifications and updates
- Responding to your inquiries and support requests
Communication Purposes
We may contact you regarding your account status, service updates, educational content about financial planning, and occasionally about new features that might benefit your budget management. You can adjust these communication preferences in your account settings.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share limited information in specific circumstances outlined below, always in accordance with Australian privacy laws.
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, and servicing you. These providers include payment processors, cloud hosting services, and email communication platforms. All providers are contractually bound to protect your information.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or government regulations. This includes compliance with taxation requirements, anti-money laundering laws, or other legal obligations relevant to financial services.
Data Security: We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal and financial information from unauthorised access, alteration, or disclosure.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights and maintain control over your data.
Access and Correction
You can request access to the personal information we hold about you and ask us to correct any inaccuracies. Most of this information is available directly through your account dashboard, but you can contact us for comprehensive data reports.
Data Portability and Deletion
- Request a copy of your data in a portable format
- Delete your account and associated personal information
- Restrict processing of your personal information
- Opt out of marketing communications
- Lodge complaints with the Australian Privacy Commissioner
Data Storage and International Transfers
Your personal information is primarily stored on secure servers within Australia. When we use international service providers, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
Cloud Storage
We use reputable cloud storage providers with Australian data centres where possible. When data is stored internationally, we ensure the provider offers equivalent privacy protections and has robust security measures in place.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential cookies for website functionality
- Performance cookies to analyse website usage
- Preference cookies to remember your settings
- Marketing cookies for relevant content (with consent)
Children's Privacy
Our services are designed for adults managing their personal finances. We don't knowingly collect personal information from children under 13 years of age. If you believe we've inadvertently collected such information, please contact us immediately.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. We'll notify you of significant changes through your account email or prominent website notices. Continued use of our services after changes indicates acceptance of the updated policy.
Privacy Contact Information
For privacy-related questions, data requests, or concerns about how we handle your information:
Email: contact@ultraprosystem.com
Phone: +61473532485
Address: 20/50 St Georges Terrace, Perth WA 6000, Australia
We aim to respond to all privacy inquiries within 10 business days and will work with you to resolve any concerns about your personal information.